Australian Stock (A-Tick)
Australian Stock Compliance Statement
All mobile phone handsets that we have available for sale here at Mate Australia Pty Ltd is Australian stock which carries A-tick approval and are fully certified for sale in Australian. Handset sold by us is supplied with a local Australian manufacturers warranty.
We would like to make you aware of that there are many websites selling cheaper imported mobile phone from Asia which does not carry Australian manufacturers warranty. Please be aware the use of imported mobile phone which does not carry A Tick compliant mobile phones is in breach of Federal Telecommunications laws. It is also illegal to sell mobile telecommunication products in Australia without the A-Tick.
You can report suspicious online or store retailers to the Authority below:
the Australian Communications and Media Authority (the ACMA) - Phone 03 9963 6800
ACMA is the Australian Federal Department where you can report any handset illegal mobile phone that might have been sold previously or presently selling.
- Phone is sold without Australian manufacturers warranty.
- You may have to send phone overseas for warranty.
- Phone is not compliant to be sold in Australia.
- You might be responsible to pay custome duties with these overseas stock purchases.
The A–Tick–Information for consumers
(FAQ below was sourced from ACMA website - http://www.acma.gov.au/WEB/STANDARD..PC/pc=PC_1728)
What is the A-Tick mark?
The A-Tick is a compliance mark produced by the Australian Communications and Media Authority (the ACMA) for telecommunications items. It gives consumers confidence that a telecommunications item meets the safety and technical standards set by the ACMA.
What does the A-Tick look like?
The A-Tick compliance label consists of the A-Tick mark and a supplier code number issued by the ACMA or some other form of supplier identification.
What does the A-Tick mean?
The A-Tick indicates that an item is compliant with the mandatory technical standards and can legally be connected to a telecommunications network. The A-Tick compliance label will appear on items such as fixed and mobile phones, answering machines, facsimile machines and modems.
Do all consumer telecommunications items have to have an A-Tick?
Telecommunications items must have an A-Tick or display a compliance label of a previous labelling scheme such as the Telecom Authorisation or AUSTEL permit. Items without an A-Tick or the previously accepted labels may be unsafe and cause harm if connected to the telecommunications network.
You should also be aware that it is illegal to connect telecommunications items that do not carry the A-Tick compliance label and that penalties can be imposed.
Where do I find the A-Tick on telecommunications items?
Generally, the A-Tick is on the base or at the back of an item. With mobile phones, it may be necessary to remove the battery from the phone to see the A-Tick mark. Laptop and desktop computers operated with removable PC modem cards may carry the A-Tick mark on the card rather than on the computer itself. Consideration is being given to items incorporating displays displaying the A-Tick on its screen. Contact the ACMA for further information.
Does the A-Tick apply to all electrical products?
No. The A-Tick only applies to telecommunications items.
How do product manufacturers or importers make use of the A-Tick?
Manufacturers and importers, after seeking permission, may use the A-Tick symbol on their telecommunications items to show that their item is compliant with the mandatory technical standards and can be legally connected to the network.
My fax has an AUSTEL permit number on it. Is this okay?
Yes. The AUSTEL permit number was part of a previous labelling scheme. This scheme stopped in June 1997. Items with this permit number can still be connected to the telecommunications network.